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Store Policies

Refunds and Returns:

We do not offer refunds or returns on any products for any reason, including change of mind or wrong size, style or colour. We provide size charts and guidance along with pictures of our products to avoid any incorrect purchases. 

Cancelling Orders:

If you wish to cancel an order after you make it, for any reason, this will incur a 5% of order total fee. You may only cancel an order one hour after the order is placed and is not applicable if the order has already been completed in that one hour period by Ghekco. (This does not apply if Ghekco cancels the order)

Pick Up Orders:

After 60 days of your pick up order being ready and you not completing a pick up, you will be billed a shipping fee to pay for shipping.

After booking pick up 2 times and failing to turn up you will be charged a shipping fee for your order to be shipped.

Shipping:

Orders are shipped to the exact address that is provided at the checkout. Please check for unit numbers, postcodes and correct spelling of street names. If orders are sent back to us at the fault of incorrect address provided, you will be charged shipping for a second time, as this will not be paid for by Ghekco.

Afterpay Payments:

NO Afterpay Payments are to be made when ordering Pre-Order items.